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Patient Advocacy Services 

We're Here for You

SMH-Sarasota: 941-917-1311

SMH-Venice: 941-261-3540

At Sarasota Memorial, we believe all patients and their families deserve quality healthcare and compassionate service. We welcome patient feedback, which helps us continue to improve our level of care. Do you have a compliment to share? Or need to discuss an experience that didn't meet your expectations? Our patient advocates are ready to listen — and to help. 

Contact Our Patient Advocacy Team 

SMH-Sarasota Campus: To connect with a patient advocate at Sarasota Memorial Hospital-Sarasota Campus, call 941-917-1311, email or request that an advocate come to your hospital room. Patients and families are also welcome to stop by the Patient Advocacy office (first floor of the hospital, near the C elevators) any time between 8 am and 5 pm, Monday through Friday. Note that in-person patient advocate visits to patient rooms are only available at the SMH-Sarasota Campus.

SMH-Venice Campus: For assistance with a complaint or concern at the Sarasota Memorial Hospital-Venice Campus, call 941-261-3540 or email

Compliments and concerns can also be mailed to:
Sarasota Memorial Health Care System
Attention: Patient Advocacy Services
1700 S. Tamiami Trail
Sarasota, FL 34239